Battery and heating issue

[BASSJACKER]

The 6000 mah battery on my phone(galaxy ms1s)is oozing out like anything as like a 3000 mah battery.Also the phone heats up very quickly on a mere usage of two minutes over wifi or cellular data.Please fix these bugs Samsung.,

[cosm1c]

i too see that
6000 mah doesn't seem like big hefty
it just replenish like 3000 mah one's.
**bleep**!!

[BASSJACKER]

yeah,its due to poor software optimizations,i think,hoping that they will fix it via another update.

[Abhiyanshu]

I would suggest you to factory reset your phone and remove the unnecessary apps from your device.

[BASSJACKER]

no unnecessary apps in my phone,its due to that sluggish exynos processor which is not at all optimizesd,i believe .

[cosm1c]

i too think that's the reason .
Exynos 9611 not optimized properly.

[BASSJACKER]

yep

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "overheating" issue kindly follow the given link:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

And to resolve "Battery drainage" issue kindly follow the given link: http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support