Original topic:

Auto restart on Schedule is not working on S21 Fe 5g (Snapdragon) variant

(Topic created on: 09-16-2024 10:10 AM)
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KingSlayer2k
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When I set my phn for auto restart it doesn't bauto restart on given time schedule anybody facing the same problem or know how to fix this ?
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Samsung_OneUi
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Have you set the reset time at night time or day time?
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KingSlayer2k
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Tried both but currently it's set at night time
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Samsung_OneUi
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When you wake up and unlock the phone if it requires pattern or password lock instead of fingerprint that means it restarted at night.
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KingSlayer2k
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It doesn't that's why I have raised this issue
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goodthings
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Please reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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KingSlayer2k
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I'll accept this as a solution if this fixes the issue surely
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KingSlayer2k
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?
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KingSlayer2k
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And, so?
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cs_member10
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Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to Enable/Disable the auto restart function:
Method 1: Settings> General management> Reset> Enable/Disabled Auto restart> Auto restart disabled/Enable.

Method 2: Settings> Battery and device care> Tap on Three dots> Automation> Auto restart at set times".

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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