Resolved! Solved

Original topic:

App crashing

(Topic created on: 01-08-2022 12:52 PM)
1176 Views
samsung_users
Active Level 7
Options
Others

image

When I want to watch any video or open any image in Samsung Members app, then there are showing "Samsung Members keep stopping" or "Samsung Members has stopped" or "Samsung Members isn't responding"! What is the problem and how to fix it?

2 Solutions


Accepted Solutions
Solution
Others
Clear cache/data of members app and try

View solution in context

0 Likes
Solution
Others
Clear the cache and data of Samsung Members then try. If still doesn't work then click on the three dots and click uninstall updates and then update it to the latest version
If you find this helpful kindly click on the three dots and click accept as solution

View solution in context

0 Likes
15 Comments
Anonymous
Not applicable
Others
Have u tried clearing all the data of samsung members app?
samsung_users
Active Level 7
Others
No
Anonymous
Not applicable
Others
If that works, pls click on my above comment and accept it as solution 😊
0 Likes
Anonymous
Not applicable
Others
Uninstall and then install again!
0 Likes
samsung_users
Active Level 7
Others
Samsung Members app can't uninstall! Because Samsung Members app is pre-installed app in Samsung Devices.
Anonymous
Not applicable
Others
Nope .... you can Uninstall it
samsung_users
Active Level 7
Others
See itScreenshot_20220108-144013_Samsung Experience Home.jpg
Anonymous
Not applicable
Others
Ooo ... strange!
Anyways your problem got solved??SmartSelect_20220108-144539_One UI Home_126801_1641633339.jpg
0 Likes
samsung_users
Active Level 7
Others
Yes...