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09-05-2020 12:53 PM in
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09-05-2020 01:09 PM in
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09-05-2020 01:23 PM in
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09-05-2020 01:26 PM (Last edited 09-05-2020 01:26 PM ) in
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09-05-2020 01:41 PM (Last edited 09-05-2020 01:45 PM ) in
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09-05-2020 01:43 PM in
OthersFollow these steps to clear cache or reset of your phone using (factory reset &wipe cache partition)recovery mode
1.Turn off the phone (hold power button and select “Power Off” from the menu)
2.Now, press and hold Power+Home+Volume Up buttons..
3.Keep holding until device logo shows up and phone restarts again, you should enter recovery mode. And clear the cache and reboot again, even if problem persists please visit nearby Samsung service centre and ask them to fix the issue
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09-07-2020 12:24 AM in
Otherssamsung have to resolve such issues asap
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09-08-2020 09:25 AM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung member application > Click on get help > Send feedback > Ask question.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
