Original topic:

After androd 10.0 update phone not working properly

(Topic created on: 09-05-2020 01:41 PM)
198 Views
Anonymous
Not applicable
Options
Others
I have samsung M30 after last update of Android 10.0 phone stared hanging, Camera stopped working, Sim 1 slot sim network automatically gone some time. What to do??
7 Comments
veer
Expert Level 5
Others
Send feedback to samsung and also take backup and give factory reset
Anonymous
Not applicable
Others
how to send feedback veer
0 Likes
veer
Expert Level 5
Others
rajkm008
Active Level 10
Others
its usually happens when you update your device to latest os upgrades or security patches... most of times problem will be automatically solved post updates but sometimes you have to find the solution to run device smoothly.
0 Likes
rajkm008
Active Level 10
Others
You can do the reset or wipe cache partition (create backup before resetting the device)
Follow these steps to clear cache or reset of your phone using (factory reset &wipe cache partition)recovery mode
1.Turn off the phone (hold power button and select “Power Off” from the menu)
2.Now, press and hold Power+Home+Volume Up buttons..
3.Keep holding until device logo shows up and phone restarts again, you should enter recovery mode. And clear the cache and reboot again, even if problem persists please visit nearby Samsung service centre and ask them to fix the issue
0 Likes
imkprasad
Beginner Level 2
Others
exactly im also facing this issue since last update TH3
samsung have to resolve such issues asap
0 Likes
cs-member13
Expert Level 4
Others

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung member application > Click on get help > Send feedback > Ask question.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes