Original topic:

120-1 hz

(Topic created on: 09-22-2024 11:20 PM)
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Depu46
Active Level 7
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Hey, I've noticed that the 120hz refresh rate on my phone doesn't always feel smooth. Scrolling and navigating through the settings app can sometimes feel a bit choppy. It's not a major issue, but it's definitely noticeable.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Milan
Active Level 8
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It depends upon device and its hardware. Which model you are talking about ?
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Depu46
Active Level 7
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Samsung s24 ultra
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Milan
Active Level 8
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Then its one ui 6.1.1 as it will be better after monthly updates. Im facing same issue (minor glitches in touch response) after 6.1.1. On my s23 ultra too.
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Depu46
Active Level 7
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Yes
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