Original topic:

Is anyone facing the same issue ?

(Topic created on: 02-27-2024 03:33 PM)
355 Views
SGK95
Active Level 5
Options
My Galaxy
● Some newer devices comes with this 5G ONLY option but even if we enabled it sometimes the smartphone switches back to 4G LTE but in network settings it shows that 5G Only 
● Is anyone facing same issue?
● I'm sharing a screenshot for reference 

image


Here in screenshot the network mode says 5G Only but on task bar it shows LTE+
29 Comments
Gundra
Active Level 8
My Galaxy
Without claiming u wont get 5g
0 Likes
SGK95
Active Level 5
My Galaxy
I am using 5g daily but sometimes this issue occurs
0 Likes
SGK95
Active Level 5
My Galaxy
It occurs frequently
0 Likes
singh_a53
Active Level 7
My Galaxy
Heating ki wajah se 5g se 4g ho jata hoga
0 Likes
SGK95
Active Level 5
My Galaxy
I don't think it does even get warm nice I bought it heating is out of syllabus
0 Likes
SGK95
Active Level 5
My Galaxy
I don't even play games on my s24+
singh_a53
Active Level 7
My Galaxy
Hota h tab bhi yehi to problem h samsung me
0 Likes
cs_member10
Expert Level 5
My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
rajdh
Active Level 5
My Galaxy
Mine is in auto with jio postpaid. But rarely it switched to 4G. 90% times it is in 5G1709527766061_1709527766040_0.jpg
0 Likes
My Galaxy
5284
0 Likes