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04-23-2026 11:38 AM in
My Galaxy"I am writing to formally request a free display replacement for
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my Samsung Galaxy S23+, which has developed a vertical green line issue following a recent software update. I visited the authorized service center in Ambedkar nagar, but they declined the request solely due to the lack of a physical invoice. However, as the S23+ series was launched less than three years ago, my device is inherently within the 3-year eligibility window for the 'One-Time Free Replacement' policy in India. I request you to verify the warranty and eligibility via the device IMEI (Activation Date) and authorize the service center to proceed with the repair as a goodwill gesture, as there is no physical or liquid damage to the phone."
- "I have an S23+ with a green line. The service center is refusing because I lost the bill, but the phone is less than 3 years old from the activation date. Can you authorize a goodwill repair?"
- S23+ Green line issue after update. Kozhikode service center refusing free replacement because of missing bill, even though S23+ is less than 3 years old. Please help!"
- I was checked with Ambedkar nagar service center but they told that without bill they can't replace it.
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04-23-2026 11:39 AM in
My Galaxy- Mark as New
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04-23-2026 01:31 PM (Last edited 04-23-2026 01:45 PM ) in
My GalaxyThereafter, visit to any official service centre and they will replace the display.
Do inform me after your problem has been solved. 😊
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04-23-2026 01:39 PM in
My Galaxy