Display issue

[mdpr]

I bought samsung s24 ultra mobile less than five days ago I was using samsung s22 ultra but s22 ultra display is better than s24 ultra display.

[SubbuK]

Everyone facing Display issue with S24 Ultra. It has faded colors and less vibrant.

[HardikRP]

Yes, that is the sw issue, it will be solved with the update, many videos are available on youtube as well.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

[mdpr]

Are you covering a mistake?

[mdpr]

The s 24 Ultra display is not a Quad HD display, it looks like an IPS LCD display

[mdpr]

Just check in the community how many customers have been cheated by buying s 24 ultra mobile

[HardikRP]

@mdpr, The information @cs_member10 provided is wrong..
You can check this https://www.gsmarena.com/samsung_acknowledges_galaxy_s24_color_issues_fix_incoming_soon-news-61427.p...

There is a screenshot of the chat between the user and the samsung customer support where they confirmed that this is indeed an issue and samsung dev team is working on this issue..