Screen replacement of Z Flip-black dot issue.

[Azzeem]

My z flip3 developed a black dot on the screen fold corner on the right side. Initially I ignored it but now the dot has grown into a small.blob covering some portion of the fold line. The service centre is saying the same as impact damage when the phone was all.along in the original flip cover.

The phone, being in a premium cost bracket and less than 6 months old, Samsung should replace the screen under warranty.

[secretmanraj]

Dead pixel may be

[Anonymous]

Pixel is dead

[PrateekPriyadarshy]

Post the image here.

[Azzeem]

Here is a image of the phone screen taken in a mirror. See the left fold corner.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Azzeem]

Thank you for your suggestion. Already did and hit a dead end. 🙏

[Yugalj]

I had the same issue small scratches on the phone are being called dents and considering them to be out of warranty. Its just disappointing

[Mariangela01]

this phone is crazy you just gonna see a black dot and boom the the fold scree when you open it just cracked in 2 and the left part just stop functioning I had the same issue with the first one Samsung didn't wanna use my warranty to replace it they wanted me to pay $544 knowing it's a manufacture problem and I ended up using my insurance now it happened again on the second phone after 4 months same black done then screen is gone don't purchase the z fold it's not worth spending money on something that can't be last