Original topic:

Fold 4 Screen protector coming off below the hinges

(Topic created on: 08-02-2023 11:16 AM)
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gizmo_saurabh
Beginner Level 2
Options
Galaxy Z Flip | Galaxy Z Fold
Hi,
The screen protector on my fold 4 has started to peel off beneath the crease or hinge. I've read that Samsung is offering free screen protector replacement in certain countries. I checked with Samsung service here and there is no offering in India. They don't even have a paid screen protector here. With the number of folds in a normal day I'm not really sure about going with third party screen protectors. 
Any one facing a similar issue? 
Samsung what are my options here?
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7 Comments
sarnandu
Expert Level 1
Galaxy Z Flip | Galaxy Z Fold
yes thats why many samsung fan use to say that samsung is baap of i phone
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gizmo_saurabh
Beginner Level 2
Galaxy Z Flip | Galaxy Z Fold
What does iPhone have to do here, I haven't raised any concern with the phone.
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sarnandu
Expert Level 1
Galaxy Z Flip | Galaxy Z Fold
bro i am not saying you i want to say that some people use to say that samsung is best but you know the reality as you have flagship phone of samsung
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gizmo_saurabh
Beginner Level 2
Galaxy Z Flip | Galaxy Z Fold
Yeah the support could be better. Apple has much better customer support.
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cs_member8
Moderator
Moderator
Options
Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. We request you kindly visit the service center they will help you regarding this. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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gizmo_saurabh
Beginner Level 2
Galaxy Z Flip | Galaxy Z Fold
I visited the service center. They don't have any information about this. They suggested getting a screen protector applied from any outside shop
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Rajatjsr
Active Level 1
Galaxy Z Flip | Galaxy Z Fold
Had the same problem and i visited 3 stores and they said that to change the screen protector I will have to leave the phone with them. I mean really just to apply a screen protector.... disgusting the way they treat their premium devise owners. Also my fold4 stopped opening fully and glue started coming out from it. Really bad experience will never buy a Samsung fold for surev
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