Original topic:

Galaxy Z Flip 4 Display Screen Issue

(Topic created on: 01-20-2024 07:41 AM)
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Neo211
Beginner Level 2
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Galaxy Z Flip | Galaxy Z Fold

I am currently encountering a display problem with my Galaxy Z Flip 4 phone. Green lines or a green screen intermittently appear on the display when I power on the phone or unfold it.

7 Comments
goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Your's most welcome to here.
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goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's free of cost. Thanks.
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SafoanNoor
Beginner Level 2
Galaxy Z Flip | Galaxy Z Fold
In Bangladeshi customers care they wanted 60k taka to fix display of galaxy z flip 4.But why??
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Gaganbeniwal
Active Level 7
Galaxy Z Flip | Galaxy Z Fold
flip phone lene ka fayda he nhi bhaii jaldi problems aane lag jati hai ..baki aap service center dikha lo ja ke
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cs_member8
Moderator
Moderator
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Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Khera
Active Level 5
Galaxy Z Flip | Galaxy Z Fold
Bro, it could be a software bug or a hardware issue.
Better to get it checked at service centre.
Don't worry.
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yash1th
Active Level 10
Galaxy Z Flip | Galaxy Z Fold
Did you drop the device or did it accidentally fall? Because my flip4 also faced the same issue. But I suspect it was due to the beta update cuz I was a beta tester.