Original topic:

wifi connectivity issue with s20 fe

(Topic created on: 12-06-2020 11:25 PM)
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saurabh938
Active Level 3
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Galaxy S
i am facing wifi connectivity issue with some apps like Netflix, Galaxy Wearables, etc....like when i open Netflix when connected to wifi, i wont open..but when i switch to mobile data, app opens...i have checked the Netflix app on other phone with same wifi, they run smoothly on those phones...
please suggest solution for this problem
11 Comments
saurabh938
Active Level 3
Galaxy S
hey thnks for prompt reply...i tried but problem still thers
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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