Resolved! Solved

Original topic:

vertical green s22 ultra

(Topic created on: 09-12-2024 09:16 AM)
278 Views
vishnuvbc
Beginner Level 3
Options
Galaxy S
Sudden green line appeared on My galaxy S22 ultra after last update. 
 
 When I visit Samsung Service Trivandrum then he say only Horizontal line warranty avilable nit for vertical green line for this I want to say one thing to @SamsungIndia that
 Update Bina Chek kia hue kyu dete ho ab line vertical aaye ya Horizontal aaya to update ke bad .
 
 This is pathetic move by the company. One side they provide 4 years of software update. But when you update after 2 years, they blow up the display. This is very concerning

1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

View solution in context

4 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. Our highly qualified service engineers here at our service center. They are equipped with advanced technologies and are dedicated to delivering the best possible solutions for customers issue. However, you have already visited the service centre and they have guided you through the information after the physical inspection of your device. The warranty not available for vertical green line.

Warm Regards,
Samsung Customer Support

0 Likes
Rohit_S22
Active Level 7
Galaxy S
If there is no physical damage, and the issue occurred after the update, then Samsung India needs to repair the phone under warranty.
0 Likes