Original topic:

Samsung galaxy s21 plus

(Topic created on: 06-14-2024 11:05 AM)
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Vinu1988
Active Level 3
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Galaxy S
Actually my samsung galaxy s21 plus got vertical green line issue 3rd time.... Kindly change my display free of cost.. It is due to software bugs...every time it's happening 
4 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

Vinu1988
Active Level 3
Galaxy S
This is the 5th time my galaxy s21 plus got vertical green line issue. This is due to software bugs. So kindly replace the product with new one.... 
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Vinu1988
Active Level 3
Galaxy S
No use
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Vinu1988
Active Level 3
Galaxy S
Please kindly extend free replacement for s series
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