Original topic:

s20 ultra smart view not working since update

(Topic created on: 12-16-2020 01:37 AM)
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Harshad99
Active Level 1
Options
Galaxy S
I an unable to cast phone screen on tv through smart view since updated to One UI 3.0 as its not showing any available device and through YouTube and other apps its showing the available devices plz help i need fix for it 
54 Comments
Galaxy S
Can You share screen recording while this issue occurs. Because it will help in Showing what the real issue is.
Harshad99
Active Level 1
Galaxy S
this issue has been all the time i able To cast screen through other apps like miracast n other but not smart view.
supergavin819
Beginner Level 2
Galaxy S

Nothing to screen share, it just can't detect the TV anymore! Please fix this Samsung! 

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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Galaxy S

Any resolution to this? Just updated my S20 plus and can no longer use smart view. I got rather used to this feature and would love to have it back. 

Xjeep35
Beginner Level 2
Galaxy S

I have the same problem since the update I can not get smart view to work. My TVs no longer show up

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Harshad99
Active Level 1
Galaxy S
Bro download miracast from play store
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Galaxy S

But I rather enjoy the convenience of having the option from swiping down and casting right from there. Also, Not to keen on adding more apps when the phone is supposed to handle this. 

Harshad99
Active Level 1
Galaxy S
absolutely same here but when there is no other option to wait for next update till then have go with substitute only !
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