power and volume button fell off

[Pushp007]

My s21 plus phone's power and volume button fell off on its own. Firstly the power button fell off and then the volume button after a month. Samsung rejected to fix it under warranty. Fyi, as per Samsung it has dent and scratch on the mobile corner thus my warranty is void. When I objected, they agreed that there is no dent and saying now that it's a hard scratch and we can't help.

My phone doesn't have any such issue near the button area but still they refused to fix it.

It mean that if any damage happens to my phone in any part of mobile whether it's screen or body then they will not cover it in warranty. We pay lots of money to Samsung and they provide this type of after sales support. #s21plus #s21 #button #warranty #repair #Samsung 

[Anonymous]

Threat them 🤣🤣🤣

[Sid_Karna]

You can post this issue on so social media platforms, especially on Twitter and tag both Samsung ceo India and famous youtubers like geekyRanjit, gyantherapy,etc.

[Lakxmi]

Do we have remote to up and down the vol?

[Pushp007]

Buttons are not there but I can still press vol up and down using finger nails.

[DarkClawX]

Is there any other service centre near your area?

[Pushp007]

Yes, it's in a mall and entire mall is closed due to covid restrictions.

[DarkClawX]

😐😐

[Moustache]

😂😂😂

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

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Warm Regards,
Samsung Customer Support