Original topic:

S23 Ultra One UI 7 update Issues/Bugs

(Topic created on: 05-10-2025 04:06 PM)
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Jerrydon
Active Level 4
Options
Galaxy S
Recently I have updated my S23 ultra to One UI 7. Now I'm having multiple issues with the latest update from #samsung 
1. Huge battery drain issue. My SOT time is 2.5 hours with 70% battery usage.
2. Lag in Turing of the display. After clicking on power button or double tap on screen, it takes few seconds to turn of the screen.
3. Heating issue. It gets heats up very quickly in indoor as well.
4. Network issue. Sometimes even after connecting to a call, other side voice won't be listening. 
5. Speaker volume got reduced drastically.
6. Camera clarity got reduced, especially 10x lens. Exposure got increased and clarity also reduced.


I don't think samsung will rectify these issues, because I updated my samsung S23 ultra after 1 year. That too directly from samsung service center to avoid green line issue. By formating all the personal data's. I'm facing all the above issues now also. Now i understand it started with S24 series as well. And it will continue with S25 series once S26 series launches.
 
I have purchased this phone for 1.05 lakh on Feb 2023 once it was launched. Now i don't think samsung will consider it all and will provide a solution. It is very bad and hurting. 

#samsung #oneUI7 #S23Ultra #Update #greenlineissue #battery #drainissue #issue #cameraissue #10xlens #heating #servicecenter 

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12 Comments
uk1995
Active Level 8
Galaxy S
Don't over think ... give time (a week ) it will optimiz itself
0 Likes
Jerrydon
Active Level 4
Galaxy S
I have updated on 30th April. It's been 10days now.
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iamrohitkm
Expert Level 5
Galaxy S
It will take some more time as update is very huge size
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iamrohitkm
Expert Level 5
Galaxy S
Battery drain issue resolved on my s23 ultra now now getting good backup.
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Jerrydon
Active Level 4
Galaxy S
@iamrohitkm how ?
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Jerrydon
Active Level 4
Galaxy S
Thanks for the reply. I have reported all the issues individually. Hope it will resolved
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