Original topic:

lock icon at the top left corner of the screen

(Topic created on: 06-01-2024 06:39 AM)
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ABDALA2001
Active Level 1
Options
Galaxy S

I update my phone from odin app and when he combletd show a lock icon at the top left corner of the screen.and touch not working my phone is saphoto_2024-06-01_04-02-06.jpgmsung s21 ultra?

3 Comments
Umangmathur
Expert Level 5
Galaxy S
Please don't install updates from anu 3rd party resource it maybe can harm your device and try factory resetting your device if you can.
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Uzumaki_Nc
Active Level 5
Galaxy S
Remove google account before flashing or factory reseting to avoid that problem
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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