Original topic:

camera image processing

(Topic created on: 04-21-2020 11:15 AM)
1904 Views
DpakRaj
Active Level 1
Options
Galaxy S
Took couple of photos today and my camera processing images from last 30min. Even after 1hr images are still not available. I tried to restart the phone but still facing same issue. Not able to use camera.

image


image


7 Comments
Shahinmarzia
Expert Level 5
Galaxy S
SD card Destroy..... may be
Storage change to Phone Internal memory.

DpakRaj
Active Level 1
Galaxy S
I am not using any external memory drives
Shahinmarzia
Expert Level 5
Galaxy S
clear Cache your Camera App.

or Hard reset your device
0 Likes
ShahidBD
Active Level 9
Galaxy S
Tap & Hold the Camera app then go to App info>Storage> then perform "Clear catch" and "Clear data" and try again.

Even if it's doesn't work then perform a factory reset on your device. Even not, then take your device for servicing to Samsung authorised service centre.
Shahinmarzia
Expert Level 5
Galaxy S
good information 👍
0 Likes
Galaxy S

thank you

0 Likes
Samsung_Support4
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned step to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support