Original topic:

after one ui 7 update battery draining s23 ultra

(Topic created on: yesterday)
15 Views
SARATHRAJKERALA
Active Level 4
Options
Galaxy S
after one ui 7 update battery draining s23 ultra anyone face this issue 
3 Comments
Zain1999
Active Level 10
Galaxy S
Batteries have a life of 3-4 years in ideal conditions. There are some factors you can change to lead your device to better battery health, here are the following:
• Use battery saving mode,
• Turn off location, mobile data when not in use,
• Use battery protection that will limit battery to 85% which will increase the longevity of the battery as conapired to charging it to 100%,
• See which apps utilize the most battery are disable background usages usually it is Google play services.

Other factors to keep in mind:
• If you dropped your phone, your battery can be negative affected and there is a very small chance of malfunction by consuming more battery.
• Using phone outside 15°-35°C isn't optimal for your battery.

If this answer was helpful, click on the three dots and mark this comment as a solution. Thank you for reading.
0 Likes
Mani4
Expert Level 1
Galaxy S
Please try to clear cache partition after booting in recovery mode, if not solved at last format the device after backup. If it works, you can mark this as a solution, which will also help other users. To do so, click the three dots in my reply section and select "Accept Solution." Thank you!
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes