Original topic:

Yono sbi registration problem with e sim in S23 Plus

(Topic created on: 04-11-2024 11:28 AM)
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asc67
Active Level 6
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Galaxy S
Dear all,
I have two physical Sims and one e sim, e sim slot 2 and I have used it's a primary sim is and it's registered in my bank account. I'm unable to register from my primary sim that is in e sim slot as yono app is not showing any option other than physical sim. if you have any solutions please help.
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3 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy S
Dear Sir, My primary sim is esim that was already in sim slot as physical sim. Now sbi yono app not taken esim number what is the reason for this, and how solve it.
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SudhirAcharya
Active Level 1
Galaxy S
I have the same problem with both SBI Yono and Indian Bank apps on Samsung Note 20 Ultra with Android 13. Both apps will not support eSIM in the (near) future. So SBI advised me to use Yono Lite that supports eSIM, while Indian Bank advised me to use a physical SIM and downgrade OS to Android 10 or below.
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