Original topic:

Fingerprint registration problem

(Topic created on: 01-03-2025 12:43 AM)
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AlokShah
Active Level 4
Options
Galaxy S
I am facing a problem registering fingerprint in S22. Whenever I tried to register my fingerprint, the screen goes off. 
5 Comments
Galaxy S
Try again after removing the tempered glass. Some tempered glasses do not support the ultrasonic fingerprint sensor system. Also, restart the device to avoid any minor glitches or bugs.
If none of these methods work, try registering the fingerprint once again.

Please tap on the 3 dots on the top right corner and select accept solution if I was able to help you with the query. Thanks for asking.
AlokShah
Active Level 4
Galaxy S
I'm not using any tempered glass. The phone is almost new.
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Galaxy S
Then it's probably a glitch or the fingerprint hasn't been registered properly. If the phone is new then contact the service centre they will definitely solve it in no time.
Please tap on the 3 dots on the top right corner and select accept solution if I was able to help you with the query. Thanks for asking.
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AlokShah
Active Level 4
Galaxy S
I have attached a screenshot of the above mentioned problem.Screenshot_20250103_023322_Biometrics_1000002256_1735850002.png
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goodthings
Expert Level 5
Galaxy S
Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too then register your fingerprint fresh, then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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