Original topic:

Worst Update - One UI 7.0

(Topic created on: 05-22-2025 08:35 AM)
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ak-leafninja
Beginner Level 2
Options
Galaxy S
After updating my Samsung S24 to One UI 7.0, the biggest issue I'm facing is with the camera. The filters and settings are worse, and the picture quality has dropped. Please tell me how to revert to the previous version?

5 Comments
mslucky
Beginner Level 5
Galaxy S
Please update now my Samsung Galaxy a50 UI 3.0 Version.
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Vikki101
Active Level 8
Galaxy S
i dont think so you can downgrade..check once with service center
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Nandhakishor
Active Level 4
Galaxy S
Bro your mobile Foctory reset me...next naturally work 😮
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Adithyabhat
Active Level 5
Galaxy S
This is a S##tty update and i got green line issue on my s22 ultra after updating. Be careful
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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