Dear Samsung why did you became like this. After new update the phone became slow and youtube does not play in background even though it is premium subscription. It just shows as PIP. Also, there are lot of glitches when using phone. Worst update ever. I think i should change my phone from samsung to other brands. What do you say?....
Did you clear the phone cache memory after the update and check? Always make a habit of clearing phone cache memory after every major update. This solves many problems.
I do that always even if there is an update or not. The issue wasn't there until last update. After this update it clearly showed the difference in speed and glitches.
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
