Original topic:

Recently used app not showing latest used apps in s20+ after 4.1 UI update

(Topic created on: 04-09-2022 06:20 AM)
972 Views
JS20Plus
Active Level 6
Options
Galaxy S
Post 4.1 UI update in my s20+ the recently used apps are not showing correct apps. It always shows only calander, calculator, gallery and settings.
How to fix this?

image


8 Comments
BVikram
Active Level 9
Galaxy S
Those are recommended App, not exactly recent App. If you turn it OFF you will not get App recommendations also Screenshot_20220409-074003_One UI Home_10016.jpg
0 Likes
JS20Plus
Active Level 6
Galaxy S
Yes if we turn it off we will not see recommended apps and no recently used apps as well
0 Likes
JS20Plus
Active Level 6
Galaxy S
Now the app works like before by showing recently used apps. My guess would be it was learning the usage post a major update.
0 Likes
RanitKhan
Expert Level 5
Galaxy S
That's not recently used apps...
0 Likes
JS20Plus
Active Level 6
Galaxy S
Is there a way to inform the customer carw regarding this worst feature addition by removing the good feature?
0 Likes
nikhilpai
Active Level 2
Galaxy S
Same for S20 FE 5G as well
0 Likes
Audi1153
Beginner Level 3
Galaxy S
Same on the S20+ here too
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes