Wireless Charging stops working after One UI 6.0 updates on S23

[Azhar1997]

Hello

I am using Samsung Galaxy S23 and today morning I got an update for One UI 6.0

Before updating tho this version, The wireless charging was working fine even when updates is getting downloaded.

However, After successfull updates, the wireless charging stops working. It displays the charging indicator but it doesn't charge the phone. First 2 to 3 minutes, it displays the remaining time of the full charge but after that it disappears.

This happens only after the One UI 6.0 updates.

Wireless charger is working fine as I have confirmed it with other devices.

Please help me with this or please roll out an update to fix this. I have tried restarting the phone several times but nothing works.

Thanks

[Oneui_new]

Before it was working in beta verson? Have you tried another wireless pad or reverse wireless charging?

[Azhar1997]

I didn't installed the beta version as it was late for me

[KD2608]

Try diagnosing it through the support tab of the Samsung members app. If that still doesn't solve the issue try activating the safe mode

[Azhar1997]

I have already checked it with that and the status is ok

[Azhar1997]

The funny thing just happened that it starts working.

What I have done is switch off the phone for few mins and place it on the wireless charger without starting it. It displays that phone is charging.

After around 7 to 8 mins I have started the phone and now it's working fine from last 25 to 30 mins while I M typing this comment

[KD2608]

Nice😂

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Azhar1997]

Thanks you for replying.

However, I'm unable to reproduce the issue and the wireless charging problem has been fixed automatically.

You can check my last comment that I have mentioned earlier about that.

Thanks