After latest update of one ui 7 my s22 got green line while charging wirelessly

[Sandesh7more]

I kept my phone on Samsung wireless charger as usually i do while sleeping and i wake after half hour because of some noises and when i tried to reach for my phone to use it torch i found my phone had a green line which wasn't their before i put my phone to charge.. this issue was never appeared in last 2 and half year but this time with this latest update my phone was draining battery to fast and getting hot too fast to!! What should i do now samsung?? Are you guys providing free replacement of screen for almost 3 years old phone?? Like you are doing with s22 ultra? Should i visit samsung gallery for free screen replacement?

[Nilesh_Shah]

Call customer care or text on their WhatsApp number.
No Samsung official is active in this Members app.

[Sandesh7more]

Do you have whatsapp number of Samsung?? Please give me

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement send email to Samsung care + you will get positive reply try I got free replacement for my s22 mobile display

[Sandesh7more]

#Update - visited the service center.. they checked my phone and bill.. my phone was out of warranty but under 3 years period.. so they told me samsung offers 1 type free screen replacement but bo physical or internal water damage should be detected in inspection!! So they checked my from outside took it in maintainance mode for about hour and told me that they order the part and it may take 10 to 12 days but they will take my phone for internal check when oart arrives and if at that time any water damage detected i have to do full payment for part and service otherwise just for service cost of 650rs has to be paid by me!! Now let's hope my phone have no internal damage.. I'll update once everything is done!!

[ram_ram]

For me after getting new display they told they will open the mobile to find any moisture inside mobile and told on opening display will break and they opened and told moisture inside then after one week they replaced new display free of cost

[Sandesh7more]

Thanks for the information.. I'll do the same if they break my display!! I'm not going to pay single penny for their mistake!!