Original topic:

Wifi calling not working

(Topic created on: 03-03-2021 01:48 PM)
1910 Views
Ryannavy
Beginner Level 2
Options
Galaxy S

My wifi calling on my s20 stopped working.

I've reset network setting and restarted my phone. Nogo.

Reset the wifi router. Nogo. 

Reset application settings. Nogo. 

 

Everytime I've tried to turn it back on, I get a pin wheel stating "loading this may take a few moments". 60 seconds later I get a notification stating "please try to set up wifi calling later".

 

I've checked for updates. Nothing new on my phone. It worked great in the past up until today. 

4 Comments
AbhishekPuri
Active Level 10
Galaxy S
clear cache partition
Step Clear Cache Partition

step 1

Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.

step 2

Press Volume up and power button (also press bixby button if present) at the same time .
step 3

Keep it pressed until samsung logo appears on your phone.
step 4

Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.

step 5

After selecting Clear Cache Partition option,then click power button once.
step 6

Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone!
DravinJB
Beginner Level 3
Galaxy S

When I would slide WiFi calling button on, It would just say "Loading, this may take a few minutes", then time out and the button would slide back to off.  Clearing the cache fixed my problem on my Galaxy S20 Ultra 5G. Thank you so much!

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hegdepra
Beginner Level 2
Galaxy S
facing the same issue on s20 plus with jio sim.
until recent oneui 3.1 update, wifi calling was working fine. now all of a sudden stopped working.
tried clearing cache, resetting network settings multiple times but no use.

Update:
With different wifi network wifi calling worked. used it for a while with different network and connected back to original wifi network. now wifi calling is working fine on original wifi network also.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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