Original topic:

Wifi calling not working after Nov update

(Topic created on: 12-26-2024 06:12 PM)
156 Views
Soutrik
Active Level 1
Options
Galaxy S
Hi all,
Wifi calling is not showing anymore after Nov 2024 security update. I have tried changing setting and rebooting the phone, clearing cache, & connecting & disconnecting wifi, but still its not working. 
What to do now?
6 Comments
jesa
Active Level 3
Galaxy S
Please reset your network settings.
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Soutrik
Active Level 1
Galaxy S
Tried that, also, did not work
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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