Original topic:

Wifi 6 low network connecting issue

(Topic created on: 08-21-2025 12:06 PM)
174 Views
ShubhasS21FE
Active Level 3
Options
Galaxy S
Wifi 6 on s21fe fails to connect low network sometimes I sent log with brothers network

Even that too slow network😅

For sending this post is am using jio sim which I have low data 😅 so I am asking Samsung to fix wifi

I have sent log but as it took to many times resend I don't know log got sent correctly or not

 
7 Comments
sumitdala
Expert Level 1
Galaxy S
S21 fe support bhi krta hai kya wifi 6 ko?
0 Likes
ShubhasS21FE
Active Level 3
Galaxy S
Yes it has wifi 6 also called as 11ax but in video super is 5ghz which is 11c/wifi5 and normal is wifi4/11n , so I was trying to connect 2.4ghz which is wifi 4 with s21fe is wifi 6
ShubhasS21FE
Active Level 3
Galaxy S
Wifi6e = 11ax only but that support 6ghz not there s21fe nor in galaxy book 3
Wifi6 = 11ax 5ghz
Wifi5 = 11ac 5ghz
Wifi4 = 11n 2.4ghz
sumitdala
Expert Level 1
Galaxy S
Gazab hai bhai...
Aapki knowledge 👏👏
0 Likes
ShubhasS21FE
Active Level 3
Galaxy S
Thank you bro 😂
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing the log files regarding your device issue with our dedicated team. However, it seems that we did not receive the logs. Since your issue has not yet been resolved, we kindly request that you share the log files once again through the Samsung Members application. Our team will analyze your device issue and escalate it to the higher technical department.

Path: Samsung Members Application (Open samsung member application > Tap on support > Tap on send feedback >Choose composer option > Select error > Select the appropriate category > Type your query )

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
ShubhasS21FE
Active Level 3
Galaxy S
I have updated to aug patch when I will get same issue again I will send, make log to show in folder sometimes your members app fails to retain log, not everyone will have unlimited or fast internet once log attached it must retry sending same log until it sent, some bugs can arrive any time we can't re create what happened if your log fails to send

Now it's working on same 2.4ghz band low network but I will send log if I faced that same issue again
0 Likes