Why upgrade is not eligible

[d1pakda5]

I got the device yesterday and getting this error in ky galaxy 

[WanderLustt]

Which is the phone you are buying and which is the one you are using

[d1pakda5]

I got the s25 ultra previous phone s22 ultra

[WanderLustt]

So you are using S22 ultra and planing to buys s25 ultra???

[d1pakda5]

No no i purchased yesterday s25 ultra now in my galaxy app upgrade section its showing this

[d1pakda5]

I was just checking why this showing not eligible for upgrade in near future if i wante to upgrade then what to do

[_lonewolf_abdul_]

S25 doesnot has any namaste upgrade yet.Try checking the same once S26 is out

[WanderLustt]

What exactly are you trying to do please explain

[WanderLustt]

It will enable only after a superior model than the present one launches

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly visit the given link to get all the information about the Samsung upgrade program, there is all the information mentioned in detail about the process for upgrading the device. You have to resigter your Samsung account first in upgrade section to check the information.

Samsung upgrade program: https://www.samsung.com/in/offer/exchange/

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support