I have tried clearing the data, cache, and reinstalled the application. However, the front camera is not working. When checked in different applications, the front camera is fine.
I finally figured out what's causing it. It's the built-in video call effects. If you happen to have a background image added to it, remove it. That's what I did, and it solved this issue.
As per your query, we request you share the log file also share images, and a short video clip by another device or by screen recording of the issue for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
