Original topic:

We've detected moisture or foreign material in your charging/USB port.

(Topic created on: a month ago)
87 Views
Rocky780
Active Level 3
Options
Galaxy S
Does anyone have the solution to this problem? Please help.🙏

image


9 Comments
Galaxy S
Water inside the charging pin you should clear pin and wait for some time
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Vasu2507
Active Level 1
Galaxy S
Clean the charging port gently with a cloth. A microfiber cloth, such as one used for eyeglasses, is preferable.
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Orbit_Souvik
Active Level 3
Galaxy S
Check the charging port with a flashlight to see if there's any moisture or dust inside. If you notice any liquid, avoid using the phone and keep it aside for at least 3 hours. Place it in a dry spot and stand it upright so the liquid can slowly drain out. After a few hours, the moisture should dry on its own and the warning will disappear. If the problem still continues, your phone may need to be checked and repaired by a professional.
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Adyman
Active Level 4
Galaxy S
Wait for sometime and keep your phone in dry place, if not solvable just go to authorised service centre, don't do anything if you have no knowledge about electrical mechanism in your device.
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FrostCat
Active Level 2
Galaxy S
Dry it out with a hair dryer working on just the fan mode like without the heat turned on and blow it from a distance like 10 inches away from the phone and if it does not work then you can bypass this notification to charge your phone simply by doing a power off (complete shut down) and charging it while it is off!
ajasmuhammed
Active Level 6
Galaxy S
Bro use camera app for long time this heating can vaporize water from ports
LordXesus
Active Level 3
Galaxy S
Restart the phone it happens sometimes even if there is no dust or moisture
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by using given link.

● Galaxy device moisture issue: https://www.samsung.com/in/support/mobile-devices/moisture-handling-tips-for-mobile-phones/

In case the issue persists, please take your device to the nearest service centre for a physical inspection. You can locate your nearest service centre by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

RK24plus
Beginner Level 2
Galaxy S
Same
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