Original topic:

Volume key adjusting the media volume by default

(Topic created on: 03-01-2023 08:44 AM)
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Hart2112
Active Level 1
Options
Galaxy S
After the recent update to 5.1, the volume key is bu default changing the media volume instead of ringtone despite the option to control media being disabled.
Any fix fir the issue?
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7 Comments
iamrohitkm
Expert Level 5
Galaxy S
Try in sound assistant module in good lock
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Hart2112
Active Level 1
Galaxy S
Where will i find the sound assitant module?
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iamrohitkm
Expert Level 5
Galaxy S
In good lock app.
TSeries
Active Level 7
Galaxy S
Same thing happened on my S22Plus couple of days ago.
I'm not even on 5.1 update.
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Hart2112
Active Level 1
Galaxy S
Did you find a fix?
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TSeries
Active Level 7
Galaxy S
I've restarted and its fine now.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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