Original topic:

Very bad experience with Samsung S23FE

(Topic created on: a month ago)
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Ashishtambe
Active Level 1
Options
Galaxy S
Complete One Year Review for the Samsung S23 FE, 

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### **Disappointing Experience with Samsung S23 FE** 

I bought the Samsung S23 FE for **₹45,000**, and just two weeks later, the price dropped to **₹35,000**—a massive **₹10,000 loss** in value! This is extremely disappointing and makes it feel like a bad investment. 

#### **Major Issues I Faced:** 
1. **Not Worth the Price** – For ₹45K, it doesn't feel premium at all. The price drop only makes it worse. 
2. **Camera Disappointment** – The camera is **not as great as expected**, especially in low light. 
3. **Overheating Problems** – The phone **gets too hot while recording videos** and even during regular daily use. 
4. **Network & WiFi Issues** – From **day one**, I noticed **unstable network and WiFi connectivity** problems. 
5. **Heavy & Bulky** – The phone **feels too heavy**, making it uncomfortable for long use. 
6. **Slow Software Updates** – **One UI 7 update took too long** to arrive, which is frustrating for a flagship-level phone. 

Overall, **not a good value for ₹45K**, and I regret my purchase. Wouldn't recommend it at this price!
9 Comments
Sumit2000
Active Level 4
Galaxy S
1) That's not even a declared premium device and is for those who want to enjoy S Series at a lower price because Samsung knows that it is impossible to give all those features in the actual models. The price drops depends upon the time and from where you have purchased the device.

2) The camera won't be good since this is not an actual premium model and is not loaded with features.

3) They have Exynos and that's the reason for overheating, specially if you are performing heavy tasks.

4) WiFi and Network connectivity depends upon your SIM and WiFi and specially your location and not the phone itself.

5) It's still lighter than the Ultra models which are about 225 grammes but it depends upon personal preferences like some people prefer heavy phones and some people prefer lighter ones. Please note that lighter phones have many disadvantages as well.

6) As stated earlier that this is a (fan Edition) and is not an actual premium model. That's why these devices do not get updates with their same higher level devices.

Hope this helps. Thank you. 😊
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Ashishtambe
Active Level 1
Galaxy S
I appreciate your response and understand your reasoning, but you're looking at this only from Samsung’s perspective. I’ve been a Samsung user for 10 years, and I genuinely love the brand, but that doesn’t mean I should ignore the problems I faced with the S23 FE.

Price Drop Issue – I paid ₹45K, and within two weeks, the price dropped by ₹10K. That’s not a small amount! Other brands also launch devices at a premium, but such drastic price drops right after launch are frustrating for loyal customers.

Camera Quality – Even if it’s a Fan Edition, Samsung markets it as an S-Series device. The camera performance is below expectations compared to other phones in this price range (OnePlus 12R, iQOO 12, Pixel 7a). Other brands offer better sensors, better optimization, and better video stability.

Overheating – Yes, Exynos is known for heating issues, but that doesn’t excuse the fact that other brands manage thermals much better. The S23 FE gets too hot even during basic tasks like watching videos or using social media, which is unacceptable.

Network & WiFi Issues – I’ve used the same SIM and WiFi on other devices, and they work fine. The problem is specific to this phone, meaning it has weaker antennas or optimization issues.

Weight & Build Quality – Heavier than necessary for its features, yet not premium enough to justify it. Other phones in this range balance weight and build quality much better.

Software Updates – Samsung promises 4-5 years of updates, but delaying One UI 7 while competitors roll out faster updates is not a great experience. Google and OnePlus are much quicker in software support.

The issue isn’t just that it’s a Fan Edition—the issue is that it doesn’t justify its price compared to competitors. If Samsung wants to compete at this price point, it should provide better performance, camera, and thermal management.

I’m not hating on Samsung—I just expect better value for the money I spent.
Sumit2000
Active Level 4
Galaxy S
They have improved much upon their lower range phones because they now have options of 12 GB RAM and Snapdragon processors as well which means that they are planning to do something bigger in the future.
Same applies for the S-FE models too.

This much of overheating might be due to background processing which is definitely the major cause of overheating. Regarding network issues it is better to have a word with Samsung customer support. Regarding updates I do agree with you but as I said that FE models are the last one to get the update and that can't be changed.

Usually devices purchased online or even offline from third party retailers have defects. So, it is better to buy any device offline from the Samsung Showroom.

The camera quality might be or is inferior because of it's price.

FE is mainly meant for those people who want to enjoy S Series in lower amount. The price can be a bit lower but since it has very few premium features as that of S Series the price might not get reduced a lot. However, they must not treat FE series like this in the future.

If I missed anything about that price drop, it might be due to the platform and the date and year from when you have purchased.

-Customer for 12+ years.
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pawan000
Active Level 6
Galaxy S
Same here bhai Maine 40k me liya next month se hi bahot pachtawa ho raha hai Kash us waqt iphone le liya hota
cooldeepak946
Active Level 4
Galaxy S
Same here heavy battery drain issue on my Galaxy S23FE. Samsung please fix this issue asap
Sumit2000
Active Level 4
Galaxy S
Samsung won't do anything bud. You have to take care of it by performing the necessary actions on your phone itself which you must know better than me. The battery life totally depends upon your usage patterns.
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Devv_007
Expert Level 5
Galaxy S
Don't buy phones with exynos.
Ashishtambe
Active Level 1
Galaxy S
Price to value ratio is not great
Compared to other devices
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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