Airplane mode glitch after update

[Aiahwarya]

Hello,

I recently did software update on my Samsung s24 ultra. After update, suddenly my SIM card stopped working. Before update it was fine. 

After updating, there is some glitch where airplane mode is constantly on and my network is not detected. I tried factory reset but it's of no use.

I had to go to SIM card provider to get new SIM card now. And also, it is new phone, it is under warranty. I did not expect this from flagship phone like this.

Unsatisfied with Samsung.

I am also uploading photo. In case anyone has faced same issue, please let me know how to resolve it.

[Tech-CA]

Yes I'm having too
On samsung A55

[NOMAĐ]

I never got this issue till date. Been samsung user from 2016.

After you swapped the sim, is that working properly?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support