Original topic:

Vertical line on display after updating OneUi 6.0

(Topic created on: 02-09-2024 06:52 PM)
6963 Views
Nags06
Active Level 2
Options
Galaxy S

image


In my previous post I have posted after updating oneui 5.1 I was getting vertical line on display still that issue have not resolved again I have updated oneui 6.0. After updating I'm getting thin vertical line display.
Bright line which I got after 5.1 and in the end of this video can see thin vertical line


image
Thin line



13 Comments
Anonymous
Not applicable
Galaxy S
Regrettably, your screen issue is a hardware problem that cannot be resolved through software updates. To rectify this, you will need to visit a service center, where your screen will be replaced with a new one. Depending on your device's warranty status and the service center's policies, there may be associated costs.
Nags06
Active Level 2
Galaxy S
I have already approached service center and get it examined by the technician to check any physical damge but no physical damage found .
goodthings
Expert Level 5
Galaxy S
Please complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. Thanks.
Nags06
Active Level 2
Galaxy S
Thank you
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goodthings
Expert Level 5
Galaxy S
Your's most welcome.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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SPDIU
Beginner Level 2
Galaxy S
Service centre is charging 7000rs for screen change.
Pathetic products by Samsung
julish
Beginner Level 2
Galaxy S
Red line on display after update.
My samsung a34 display vertical line after update 1722065318423_1722065318414_0.jpg
Samsung_MnSrkzl
Beginner Level 2
Galaxy S

I had the same issue. Samsung is giving a free repair/replacement for this. But labour charges of INR 600 are applicable and it takes a full week for this to go thru.

Best is to avoid updating.

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