Original topic:

Update

(Topic created on: 04-07-2026 09:41 PM)
105 Views
tusharb
Active Level 1
Options
Galaxy S
I am using a Galaxy S25 Ultra and have not received any software or security updates since September 2025.
However, my Galaxy S24 is receiving updates regularly every month.
Is there any issue with the S25 Ultra update rollout, or is something wrong with my device?
0 Likes
3 Comments
Galaxy S
S25 Ultra is getting security updates every month, it seems there is an issue with your device. Kindly Take a backup of your data and try to Reset Settings ONLY first and check for updates, if it's not working try to do factory reset once. Hope it will resolve the issue.
0 Likes
SumitKumarRawal
Active Level 10
Galaxy S
Have you ever withdrawn from BETA software? In case you have, do visit an official service centre. They will get it fixed for you. Don't try to do anything on your own.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that the security patch of the device may vary depending upon the region and serial number so kindly wait for it you will be notified when it is released for your device.
If you require further assistance, please feel free to write back to us. We will be more than happy to help you.


Warm Regards,
Samsung Customer Support

0 Likes