Original topic:

Unknown Bug

(Topic created on: 03-25-2021 08:41 AM)
142 Views
fajannu
Active Level 1
Options
Galaxy S
Dear community,
I have few apps running in background as dual app....I am feeling suspicious...is it any malware?

image

Settings as dual app,Chrome etc...
4 Comments
ghost777
Active Level 6
Galaxy S
You can put unused apps to sleep in the settings.
0 Likes
bb91_SA71
Active Level 10
Galaxy S
Hi Fajannu,
Go to Settings - Advanced Features - Dual Messenger
Check for any applications marked for Dual Messenger.

Screenshot_20210325-133328_Dual Messenger_26691.jpg

Screenshot_20210325-133317_Settings_26689.jpg

Screenshot_20210325-133324_Settings_26690.jpg

0 Likes
bb91_SA71
Active Level 10
Galaxy S
Hi,
After following the above steps. Try this also.
Go to Settings - Apps - Settings - Storage - Clear cache
Let me know if my Solution helps you.
Good luck 👍

Screenshot_20210325-133115_Settings_26688.jpg

Screenshot_20210325-133110_Settings_26687.jpg

Screenshot_20210325-133039_Settings_26685.jpg

Screenshot_20210325-133104_Settings_26686.jpg

0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

Hi there,

Please try:

Go to Settings - then click Advanced Features - and click Dual Messenger - then Disable any dual app

0 Likes