Original topic:

Type C Pendrive

(Topic created on: 04-13-2022 08:44 AM)
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Karan087
Active Level 10
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Galaxy S
Anyone using Sandisk Type C Pendrive with S22 Ultra and facing any issues. 

I was using SanDisk Ultra® Dual Drive Luxe USB Type-C™ Flash Drive 128GB with my phone and it was working perfectly but the only problem was that it got hot really really quick to that extent that it was unbearable to touch.

Replaced it with SanDisk Ultra Dual Drive Go Type C 128GB Pendrive but it did not got detected at all. Did each and everything but everything failed. Even changed to FAT32 but no success.

If anyone can share his/her experience it would be really helpful.

3 Comments
JoNeri
Active Level 3
Galaxy S
Please insure the dual drive is fully inserted into the microUSB port on your mobile device.
I faced a similar issue and even followed Samsung support advice to factory reset my phone with no joy. They then advised a visit to the repair centre. My phone has a,samsung flip case. As a last resort I removed the case and inserted the C drive. It was recognized. The C connector of the drive needs to go in fully and the flip case was obstructing it.
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Karan087
Active Level 10
Galaxy S
Already did that but no solution.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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