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04-12-2022 08:20 PM in
Galaxy S- Mark as New
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04-13-2022 08:40 AM in
Galaxy SI faced a similar issue and even followed Samsung support advice to factory reset my phone with no joy. They then advised a visit to the repair centre. My phone has a,samsung flip case. As a last resort I removed the case and inserted the C drive. It was recognized. The C connector of the drive needs to go in fully and the flip case was obstructing it.
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04-13-2022 08:44 AM in
Galaxy S
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05-05-2022 03:19 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
