The problem is that my device's back panel detached due to overheating. When the mobile heats up, the adhesive weakens, causing the panel to come off within a year. My device is still under warranty, but Samsung Care refused my claim, stating that it is not eligible due to minor scratches on the back panel. The scratches are very minimal and should not affect the warranty.
I tried to resolve my issue at two different Samsung service centers, but both quoted different prices to reattach the back panel. One told me ₹650, while the other asked for ₹950—how is this even possible? 😂🥴
No bro price is always same for all the Samsung Cares for particular device. Because they are order the parts from online samsung service cares so price will always a same.
And for heating my device heats up in within a 10 minute. Once if temperature is high then many issues are occurred like network switching from 5g to 4g, brightness drop, performance downgrade, charging issues etc..
As per your concern, we would request you to please share your contact details and service center details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)
