Superfast charging 2.0 not working

[abhijeetsinghraaj]

I am charging my s23 ultra with Samsung 65w adapter( with 5A 100W Cable ) and it is not supporting superfast charging 2.0. I have tried testing if it is charging but not showing. It is charging from only 15 percent to 32 percent in 15 mins. It is showing super-fast charging. Wbat has go

ne wrong with one ui 6.1

[adit_mikku_]

S23 supports 45w charger and I don't think samsung has 65w adapter, seems like **bleep**

[abhijeetsinghraaj]

It does the wattage comes as 45w. I have seen my friend who uses 65w charger and his was supporting superfast charging 2.0

[abhijeetsinghraaj]

It's mentioned on the website this 65w charger supports superfast charging 2.0

[Dudehyd]

I too say the same, officially Samsung says the ultra series support 45W fast charging and not 65W. Use the genuine charger and cable for proper results and no faults/issues !

[abhijeetsinghraaj]

Ok Samsung's website it's clearly mentioned it supports superfast charging 2.0

[abhijeetsinghraaj]

Screenshot

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, We would like to inform you that Samsung provides software updates to remove bugs and bring new features and more security to your device, and Super fast charging and fast charging both options are integrated into fast charging after the update. However, kindly perform the following steps to resolve your issue.

Galaxy device charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support