charging port issue

[shashikanth1]

I have s24U and my charging cable supports superfast charging 2.0.

But lately i am facing a rare issue with my phone here.

when I plug in from one side it's charging perfectly.

when I rotate it and charge it from same side of the cable it's a bit loose. it's happening only with my phone and also my phone is working fine with other cables .

can anyone resolve this issue.

[bhaghwan]

Same here in s 23 ultra

[shashikanth1]

like cable is working well with other phones and phone is getting charged well with other cables right?

[bhaghwan · Accepted solution]

Charging port loose issue..try new Samsung new cable work properly?

[shashikanth1]

okay bro

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[shashikanth1]

they are not doing it properly i went in time of warranty.
they said parts not available and telling we can't do it now and that day was my last Warrenty day . can you resolve this now please. they are not even doing port cleaning properly