Samsung S24 Ultra - super fast charging 2.0 is not working

[Nitishkewat]

Hey, listen to this. Samsung is being really sneaky with their customers. They launched the S24 Ultra with this superfast charging 2.0 feature, and it was working great for the past few months. But guess what? With the new software update, they just went ahead and disabled it! Now, my phone takes forever to charge, like 2 hours for a full charge.

I'm so annoyed with Samsung. They just want to make a quick buck by promising features and then taking them away. I'm thinking of switching to Google Pixel next time. At least they keep their promises.

Check out this screenshot I took. (30-AUG-2024)

[AMIT1976]

You are right same problem with my s24. I am sure about switching to Google Pixel next time.

[MDKaif230]

I choosed s24+ over iPhone 15 pro. It was my biggest mistake

[Nitishkewat]

Next time, try pixel phone or iPhone.

I've never used a pixel phone, but I'm thinking about getting it as the next Android phone, not samsung or other brand.

I've used an iPhone X and an iPhone 13 Pro Max, and their performance has stayed the same from day one to three years later.

The battery also performs well for three years, but after that, you might need to replace the battery or the iPhone.

[_manish]

But my s24 plus 512gb showing super fast charging 2.0 while charging

[Nitishkewat]

Hey, Manish. For the first few months, you'll have a great experience. But after a few months, things will change. Samsung does this thing where they market their phones with big batteries and fast charging, but then they limit the features to avoid any hardware issues. It's kind of a trick, you know?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. However, Super fast charging and fast charging both options are integrated into fast charging after the update. Also, we are taking your valuable feedback regarding this. Moreover, kindly perform the following steps to resolve your issue.

Galaxy device charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Nitishkewat]

I've sent multiple error reports, but I haven't gotten a solution yet.

[Nitishkewat]

Hey, so my S24 Ultra isn't charging as fast as it used to. When I plug in the charger, it says "superfast charging 2.0" for a few seconds, but then it disappears and the charging speed drops to a crawl. It now takes about 2 hours to fully charge, which is way longer than the 40-50 minutes it used to take when I first got it. What's up with that?

Pls check the attached screenshot

[jskarki]

Same here .