Software Issue with the Volume Sliding

[Amalms]

SAFE MODE - NOT WORKING

MAINTENANCE MODE- WORKING

NORMAL MODE- NOT WORKING

DIAGNOSTICS-NORMAL

Suddenly my phone has been presenting an issue with the volume buttons when the screen is on. I used to be able to increase the volume continuously by pressing and holding either button. But now I can only do so by pressing the button repeatedly.

So if the volume is very loud and I need to lower it I can only do so by pressing the button a bunch of times, for example. This issue only occurs when the screen is on and, if the phone screen is off I can hold the button and the volume changes until I release it. 

Tried Reset Settings and still the same

SAFE MODE-Not Working

MAINTENANCE MODE-Working

Wiped Cache Partition

Also disabled Google and Google Assistant-Not Working

S20 FE 5G SD

One UI 5.1(May)

[wafaalbeshr]

Is this issue happened after an update?

[Amalms]

Not immediately, after somedays

[salmanul]

It's a software bug, did you contact the support?

[Amalms]

I sent the system log to Samsung support and they haven't said back anything yet

[salmanul]

Definitely they will reply you, pls be hold

[Amalms]

okay

[salmanul · Accepted solution]

Do you use the Routine+ app?

[Amalms]

Yes

[Amalms]

Uninstalled Routine+ and plugin and now everything back to normal, machaan poli 😘