Original topic:

Slow-motion camera stutter in s21 fe

(Topic created on: 04-24-2023 04:45 PM)
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protecc
Active Level 1
Options
Galaxy S
This is the level of frame drops in slow-motion videos for samsung galaxy s21 fe. Samsung make sure to fix this in the future updates 


18 Comments
PrashiPatel
Expert Level 1
Galaxy S
It's really irritating
protecc
Active Level 1
Galaxy S
Yes I guess this happened after March update. I guess I haven't noticed it before that
PrathulPG
Active Level 1
Galaxy S
I'm facing the same issue. What to do?
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splr
Beginner Level 2
Galaxy S
I also facing same problem
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splr
Beginner Level 2
Galaxy S
भाइयों सैमसंग का मोबाइल लेना ही बेकार है कभी फ्रंट कैमरे में प्रॉब्लम आती है तो कभी स्लो मोशन में प्रॉब्लम आती है
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piyussh07
Expert Level 5
Galaxy S
Hey, am using S21fe on March patch, last week my slomo was facing these frame drop issues 2/5 times. And i shot 3 4 slowmo rn with less than 5 seconds, less than 10 seconds, less than 20 seconds and less than 30 seconds, and faced no such issues. No frame drops.
What's your smartphone thermals?

Try -
Clear data of Camera
Then Wipe Cache Partition,
Then restart. Maybe this gets solved.
protecc
Active Level 1
Galaxy S
When we restart the phone it gets somewhat better. I have tried clearing cache and factory reset. Both didn't work. It comes back. Even if the temperature is high or in AC room
piyussh07
Expert Level 5
Galaxy S
For me this disappeared automatically
cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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