Slow-motion camera stutter in s21 fe

[protecc]

This is the level of frame drops in slow-motion videos for samsung galaxy s21 fe. Samsung make sure to fix this in the future updates 

[SanketCam]

As a Samsung S21 FE user, I was excited to explore all of its features, including the slow-motion feature. However, I was disappointed to find that the slow-motion feature on the back camera wasn't working properly. It kept dropping frames in between, which affected the overall video quality.

I tried all of the troubleshooting steps but nothing seemed to fix the issue. I even tried to compare it with the front camera's slow-motion feature, which worked fine.

As a customer, I expect a product to meet the promised features, and the slow-motion feature of the back camera is falling short of my expectations. It was frustrating to spend money on a phone that didn't deliver on its promised features.

I decided to contact Samsung's customer support team and write a complaint letter explaining the issue. I expected them to take prompt action and either repair or replace the device as soon as possible. I also emphasized that the issue should be covered under the product warranty.

I hope that Samsung takes this issue seriously and provides a solution that meets my expectations.

In conclusion, it is disappointing to encounter issues with a product that you were excited to use. However, it is important to speak up and voice your concerns to the customer support team, in the hope that they can provide a satisfactory solution.

[protecc]

Let us know about the Warrenty procedures

[PrathulPG]

I'm facing the same. What to do?

[Prdpsingh]

I have been facing same problem on many occasion. I went to samsung service centre but they had no clue about it. I was very excited for this phone. Buying a flagship phone of samsung i thought it would be great but it's all disappointment again. My j6 is better than this. Please Take promt action

[Waquar_]

Frame drop in slow motion video. after the last update I am facing this problem.

Expecting a new update from samsung that will fix this issue

[PrathulPG]

Same issue even after resetting the camera

[imranplz]

same problem with fold 3

[Mutuzz]

Same problem facing 😪

[rahulmaurya291]

Sae problem even after resetting app and complete phone