The s24 ultra vivid mode and advanced screen color modes not working, the colors on the display look dull, muted and washed out. Especially Red color it is explicitly obvious, this is a serious issue that needs to be resolved imminently! When I asked Samsung care they're saying that is intended to look this way. What is your response? Not only this, it has bunch of other issues but this is the serious one.
If you're okay using a $1300 faulty phone don't comment here.
It has been reported by several tech reviewers on YouTube that the Vivid mode on the Samsung S24 series is not functioning properly. This appears to be a software issue, and Samsung is expected to release a patch in the near future to address this problem.
They need to fix this or atleast provide an option to have the original Vivid Mode found in previous generations. The response from Samsung moderators is kinda disappointing!
As per your query, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.
This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.
To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.
Natural mode should be accurate and vivid mode supposed to be vivid and colorful, right now s24 ultra lacks full color coverage so it looks dull and washed out even text is not looking sharp, it needs to be fixed imminently!
Yes boss u are absolutely right even I have purchased the phone yesterday and I am also facing a same issue.now regretting why I have purchased I am already using s23 ultra ,if compare both the devices no such upgrade ,the color of s24 ultra in vivid mode is completely washed out..kindly highlights this issue so that it can be fixes I think it is an display issue ...and they are not serious about it
