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03-15-2025 04:50 AM in
Galaxy S1 Solution
Accepted Solutions
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03-15-2025 07:54 AM in
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03-15-2025 06:34 AM in
Galaxy S🔹 1. Use "Wide Angle" Mode in Selfie Camera
Open the Camera app → Switch to Selfie Mode.
Tap on the Wide-angle icon (two-person icon) to include more people in focus.
🔹 2. Enable "Auto HDR" & "Face Enhancement"
Go to Camera Settings → Turn on Auto HDR for better dynamic range.
Enable Face enhancement to improve facial clarity.
🔹 3. Change Focus Mode
Tap on the screen where most faces are. This ensures the camera focuses on the entire group, not just the closest face.
🔹 4. Increase Brightness & Avoid Low Light
If possible, increase ambient lighting or use the screen flash feature.
In dim conditions, the camera struggles to keep all faces sharp.
🔹 5. Try Night Mode for Better Processing (if available)
If taking selfies in low light, use Night Mode to improve clarity and reduce blur.
🔹 6. Clean the Front Camera Lens
Wipe the front camera lens with a clean microfiber cloth to remove smudges or dirt.
🔹 7. Update Your Phone’s Software
Go to Settings → Software update → Download & install to get camera improvements.
Let me know your Samsung model, so I can provide model-specific settings! 😊
👉 Don't forget to click on the three dots (⋮) on your comment and select 'Accept Solution' ✅ 😊.
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03-15-2025 10:24 AM in
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03-15-2025 05:13 PM in
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03-15-2025 07:54 AM in
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03-15-2025 07:54 AM in
Galaxy S
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03-15-2025 05:11 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
1. Check the physical condition of your camera lens, such as broken camera lens or scratchy camera lens.
2. Camera lens cleaning: Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.
Note: Please check there is no laminated or tempered glass pasted on camera.
3. Reset camera settings: Go to Camera > Settings > Scroll up and tap on Reset settings > Reset.
4.Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.
5.If the issue is still not been resolved, Reset the device:
IMPORTANT:
•Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
•Remember google password before resetting the device because it is required during initial setup.
•If you do not remember password, then reset, (Forgot password) your google account.
•For this:
•Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select "try another way" > Next > Enter a new password > Next
Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/
Warm Regards,
Samsung Customer Support
