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Original topic:

Selfie Camera Blurs

(Topic created on: 03-15-2025 04:50 AM)
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fahim4210
Active Level 1
Options
Galaxy S
How to fix group selfie blur issue? Tried some methods from YouTube but didn't work. Always in group selfie except the closest to camera face every face become blurry. Any solutions?

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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6 Comments
Fedron
Active Level 6
Galaxy S
It sounds like your phone's camera is struggling with depth of field and focus in group selfies. Try these solutions to fix the blur issue:

🔹 1. Use "Wide Angle" Mode in Selfie Camera

Open the Camera app → Switch to Selfie Mode.

Tap on the Wide-angle icon (two-person icon) to include more people in focus.

🔹 2. Enable "Auto HDR" & "Face Enhancement"

Go to Camera Settings → Turn on Auto HDR for better dynamic range.

Enable Face enhancement to improve facial clarity.

🔹 3. Change Focus Mode

Tap on the screen where most faces are. This ensures the camera focuses on the entire group, not just the closest face.

🔹 4. Increase Brightness & Avoid Low Light

If possible, increase ambient lighting or use the screen flash feature.

In dim conditions, the camera struggles to keep all faces sharp.

🔹 5. Try Night Mode for Better Processing (if available)

If taking selfies in low light, use Night Mode to improve clarity and reduce blur.

🔹 6. Clean the Front Camera Lens

Wipe the front camera lens with a clean microfiber cloth to remove smudges or dirt.

🔹 7. Update Your Phone’s Software

Go to Settings → Software update → Download & install to get camera improvements.

Let me know your Samsung model, so I can provide model-specific settings! 😊

👉 Don't forget to click on the three dots (⋮) on your comment and select 'Accept Solution' 😊.
fahim4210
Active Level 1
Galaxy S
My device is S23 Ultra.
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fahim4210
Active Level 1
Galaxy S
Didn't find auto HDR and face enhancement in camera settings for device S23 Ultra. Can you share where I can find these?
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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Check the physical condition of your camera lens, such as broken camera lens or scratchy camera lens.
2. Camera lens cleaning: Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.
Note: Please check there is no laminated or tempered glass pasted on camera.
3. Reset camera settings: Go to Camera > Settings > Scroll up and tap on Reset settings > Reset.
4.Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

5.If the issue is still not been resolved, Reset the device:
IMPORTANT:
•Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
•Remember google password before resetting the device because it is required during initial setup.
•If you do not remember password, then reset, (Forgot password) your google account.
•For this:
•Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select "try another way" > Next > Enter a new password > Next

Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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