S24 Ultra Camera Setting

[Parvez40]

Hello friends,

When I put my phone on tripod for recording a video, the screen gets locked after a few minutes and recording gets stopped automatically. I need to touch the screen to continue. I am missing any camera setting? Can someone help?

[Fedron]

It looks like your phone's screen timeout or power-saving settings are interfering with video recording. Try these steps:

🔹 Fix Screen Timeout Issue:

1. Increase Screen Timeout:

Go to Settings → Display → Screen timeout → Set it to 10 minutes or 30 minutes.

2. Enable "Keep Screen On While Recording" (If available)

Open the Camera app → Settings → Look for an option like "Keep screen on while recording" and enable it.

🔹 Disable Power Saving Mode:

Go to Settings → Battery & device care → Battery → Power saving mode → Turn it off.

🔹 Allow Unrestricted Background Activity for Camera:

Go to Settings → Apps → Camera → Battery → Set to Unrestricted.

If the issue persists, let me know your phone model for more specific guidance! 😊

👉 Don't forget to click on the three dots (⋮) on your comment and select 'Accept Solution' ✅ 😊.

[Parvez40]

Screen timeout while recording is 10 mins.
Option 2 is not available.
Power saving is off
Battery is on optimized mode
In camera setting, 'dim screen while recording' was at 10 mins. I have turned it off. Let's see.
Model is S24 Ultra

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support